Auto Super Shoppes Registered Technicians

More confidence in the people looking after your vehicle

When you leave your vehicle with a workshop, you’re trusting the people working on it to give you the right advice and do the job properly.

That’s why Auto Super Shoppes created the Registered Technician programme.

Auto Super Shoppes Registered Technicians are skilled, accountable mechanics who meet our programme requirements and have signed the Registered Technician’s Pledge.

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The Registered Technician's Pledge

Opening statement

As an Auto Super Shoppes Registered Technician, I accept the trust placed in me by my customers, my workshop, and the Auto Super Shoppes network.

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The commitments

I commit to carrying out my work with skill, care, honesty, and pride.

I will put customer safety first.

I will diagnose, service, and repair vehicles with professionalism and attention to detail.

I will recommend only work that is genuinely required, and I will not replace parts or carry out repairs that are unnecessary.

I will identify faults, safety concerns, and future maintenance needs honestly, and ensure they are clearly explained to the customer.

I will use Auto Super Shoppes Technician Approved Parts where suitable, available, and appropriate to the repair.

I will support fair and transparent pricing, and ensure customers are treated with respect, courtesy, and fairness.

I will stand behind the quality of my workmanship and support the standards expected of the Auto Super Shoppes network.

I will continue to develop my skills, knowledge, and professionalism wherever possible.

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Closing

I understand that being an Auto Super Shoppes Registered Technician is a privilege. I will act with integrity, protect the reputation of the programme, and help build customer confidence in our workshops, our people, and our industry.

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Sign-off,which is the line they put their name to

This is my commitment as anAuto Super Shoppes Registered Technician.

It’s another way we help give you confidence in the people servicing and repairing your vehicle.

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What does being a Registered Technician mean?

To become an Auto Super Shoppes Registered Technician, a technician must meet the requirements of the programme and be registered by Auto Super Shoppes.

The programme is designed to recognise technicians who demonstrate the skills, experience, workmanship and professional standards expected within the Auto Super Shoppes network.

Registration is linked to employment within an Auto Super Shoppe, helping us maintain accountability for who holds Registered Technician status.

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Why it matters to you

Most motorists aren’t automotive experts, and you shouldn’t need to be.

You need to be able to trust that the person working on your vehicle knows what they’re doing, takes pride in their workmanship and will help you understand what your vehicle needs.

Choosing an Auto Super Shoppe with Registered Technicians gives you another reason to feel confident about:

Capability

Your vehicle is being looked after by experienced technicians who meet the requirements of the Auto Super Shoppes Registered Technician programme.

Accountability

Registered Technician status is managed by Auto Super Shoppes and remains connected to employment within our network.

Professional standards

The programme reinforces the standards of workmanship, professionalism and ongoing technical development we expect from our technicians.

Greater peace of mind

All registered technicians commit to being fair, honest and working in their customer’s best interests.

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Look for the Registered Technician certificate

Registered Technicians receive an official certificate identifying their status.

Certificates are displayed in participating Auto Super Shoppes, so when you visit the workshop you can see the Registered Technicians who are part of the team.

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Skilled people. Local workshops. National backing.

Auto Super Shoppes are independently owned local workshops backed by a nationwide automotive network.

The Registered Technician programme adds another layer to that promise, recognising the skilled people behind the work and making their professional standards more visible to customers.

Because looking after your vehicle isn’t just about having the right equipment. It’s about having the right people.

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